Job Title– Sales Manager (Luxury) Department: Sales Division: Polo Luxury Salary: 1.5 Million Net Location: Abuja Grade: MGR Reports To: Head of Sales JOB SUMMARY The Sales Manager is responsible for driving revenue growth, client acquisition, and boutique sales performance. The role will lead the sales team, manage high-value transactions, and build strong relationships with HNIs, UHNWIs, corporate, diplomatic, and government clients to consistently achieve and exceed sales targets. KEY RESPONSIBILITIES • Own and deliver monthly, quarterly, and annual sales targets. • Drive revenue and category growth across watches and fine jewellery. • Lead high-value transactions, client conversions, and luxury gifting sales. • Build and manage a pipeline of HNI, corporate, diplomatic, and government clients. • Develop and maintain strong client relationships and revive dormant accounts. • Drive B2B and B2G business development opportunities. • Maintain a strong external presence through client visits and business development activities. • Set and monitor daily, weekly, and monthly KPIs for Sales Executives. • Conduct regular sales reviews, coaching, and product knowledge sessions. • Build a high-performance sales culture and ensure achievement of team targets. • Ensure strong customer service, clientelling, product knowledge, and high-ticket closing standards. • Ensure team compliance with Company policies, including dress code and professional standards. • Collaborate with Finance, HR, Inventory, Business Development, Accounting, and Aftersales teams. • Maintain professional relationships with customers, mall management, regulatory authorities, and other external stakeholders. QUALIFICATIONS & EXPERIENCE • Bachelor’s Degree in any discipline. • Master’s degree is an added advantage. • 10–15 years’ sales experience, with 5–7 years at managerial level preferred. • Proven experience in B2B and B2G sales. • Strong network within HNI, UHNW, corporate, diplomatic, and government circles. • Proven track record of achieving and exceeding sales targets. • Demonstrated ability to close high-value transactions. • Experience managing, coaching, and developing sales teams. • Experience in luxury retail, premium consumer products, or a related commercial environment is an advantage. KEY COMPETENCIES • Sales & Business Development • Luxury Clientelling • High-Value Sales & Negotiation • Relationship Management • HNI/UHNW Client Management • B2B & B2G Sales • Team Leadership & Performance Management • Target & Revenue Management • Commercial Acumen • Customer Experience Management • Analytical and Reporting Skills • Proficiency in Microsoft Excel and PowerPoint