Shop Assistant

Responsibilities: Provide clerical and administrative support, including filing, photocopying, document management, appointment scheduling, and general office assistance. Maintain, process, and archive all documentation related to One Stop Shop (OSS) activities. Ensure the reception area, offices, and meeting rooms are organized. Update calendars, schedule meetings and training and maintain logs for room bookings and meeting requests. Perform additional administrative and office support duties as assigned. Manage daily front‑desk operations and serve as the first point of contact for visitors, beneficiaries, and stakeholders. Receive, distribute, and manage correspondence and redirect phone calls and inquiries appropriately. Provide accurate information in person, by phone, and via email regarding Local Content and capacity building programs. Support the coordination and logistical organization of trainings, meetings, and capacity‑building activities. Register participants and provide information on available trainings. Disseminate information on training opportunities, and capacity‑building initiatives to interested parties. Register, process, and log beneficiaries, projects, and service requests within the OSS. Assist suppliers with registration on the Supplier Registration Platform. Qualifications: Minimum High School equivalent. Minimum of there (3) years of proven experience as Assistant, Receptionist, Front Office Representative, or similar role. Professional attitude and appearance. Business school training is a plus. Fluency in English is a plus. Excellent written and verbal communication skills in Portuguese. Proficient in computer skills, including Microsoft Outlook, Teams, and Excel.