Job Description: RETAIL ACADEMY ADMINISTRATOR Job Title: RETAIL ACADEMY ADMINISTRATOR Reports to: RETAIL TRAINER 1. Job Purpose: The Training Academy Administrator is responsible for overseeing the scheduling, coordination, and administrative functions of the Training Academy. This role ensures the smooth operation of training programs and supports the professional development of all participants. Principal Accountabilities OPERATION EXCELLENCE · Training Coordination Schedule and coordinate training sessions, including arranging equipment, and preparing materials. Communicate training schedules to facilitators, participants, and relevant stakeholders. Ensure that all training logistics are in place and sessions run smoothly. · Administrative Tasks Handle all administrative duties related to the training academy, including record-keeping, correspondence, and filing. Maintain accurate and up-to-date training records, attendance logs, and participant feedback. Prepare and distribute training certificates and other relevant documentation. · Operational Management Manage the day-to-day operations of the training center, ensuring a conducive & clean learning environment. Liaise with trainers, participants, to support training activities. Address any issues or concerns that arise during training sessions promptly and effectively. · Communication and Reporting Regularly update management on training activities, progress, and outcomes. Prepare reports and presentations as required to highlight training achievements and areas for development. Maintain open and effective communication channels with all stakeholders involved in the training process. Job Knowledge, Skills & Experience · Education : Bachelor’s degree in business administration, Human Resources, Education, or a related field. · Experience : Minimum of 2-3 years of experience in an administrative or coordination role, preferably within a training or educational setting. · Skills : Excellent organizational and time-management skills. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to handle multiple tasks and prioritize effectively. Attention to detail and accuracy in administrative tasks. Problem-solving skills and the ability to handle unexpected situations.