Policy, Audit and CMS Officer
Aldelia — Lagos, Nigeria
SERVICE TITLE : Policy, Audit & CMS Officer REPORTING TO: DGM International Mobility and Authorities Liaison. SERVICE DIMENSIONS Unit Measure: PTM Policy Documents: 50 PTM policy documents published in the CMS Portal, excluding new documents in view. Yearly updates of all expired and expiring policy documents – about 20 documents per year ACTIVITIES To develop, improve & provide expertise on PTM policies and procedures in line with the Affiliate and Company strategies and to internally audit PTM's activities to mitigate risks and ensure internal control. Provide support to the DPL on information management and data protection and privacy. PTM Policies & Procedures Ensure documentation of PTM processes and procedures Develop and Improve PTM Policies and Procedures in line with the Affiliate and Company rules and strategies Draft Policies, Procedures and Guidelines and ensure regular updating in line with CMS requirements Provide guidance on the interpretation of the policies, procedures, processes and systems in order to engage and motivate staff and keep the company up to date with industry standards Ensure regular follow up with PTM entities in reviewing and updating their policies and procedures within PTM and in line with Company objectives Ensure PTM staff are fully aware of the policies procedures and guidelines and to raise awareness on all our policies and procedures Interface regularly with the CMS team to ensure PTM policy documents are closely monitored, reviewed and updated as at when due. PTM Audit, Compliance & Risk Management Support internal audit of PTM processes and procedures to continuously evaluate / follow-up risk management, internal control and governance framework Risk Management: update of the PTM risk register in compliance with company rules and guidelines Propose suggestions to mitigate highlighted risks to PTM management Evaluate & Assess measures in place to mitigate the constantly evolving risks on a changing environment Ensure prompt close-out of PTM external audits and compliance matters Audit Recommendations: provide update on all PTM audit recommendations PCS Strategic Alignment Project Provide support to all PCS Project Leaders and ensure regular updates. Liaise regularly with the SBAM team to ensure up to date report on all PCS projects and it’s alignment with the company’s strategies. Dimensions: Develop, improve, and regularly update PTM policies, procedures and guidelines in line with Company and Group strategy and ensure updating of same in line with CMS requirements Provide guidance to PTM staff on the interpretation of the PTM policies, procedures, processes and systems in order to engage and motivate staff and keep the company up to date with industry standards Lead regular internal audit of PTM processes and procedures to continuously evaluate / follow-up risk management, internal control and governance framework PTM's lead for internal and external audits from Group wide auditors on PTM activities and follow up with implementation of the Audit recommendations. CONTEXT AND ENVIRONMENT COMPANY is constantly evolving in response to worldwide trends. PTM activities, processes and procedures should continuously support current needs to ensure optimum service delivery. Managing Auditees where they are unwilling to cooperate. Providing support and follow up on all PCS Strategic Alignment Projects HSE CONTENT Familiarize self with TEPNG emergency procedures, carry out assigned responsibilities safely and report any incident, unsafe act or operation. Ensure all personnel under his/her supervision if necessary are well trained and aware of their HSE responsibilities with continuous monitoring. Respect and promote the company HSE regulations. ACCOUNTABILITIES Carry out duties safely according to TUCN procedures and in such manner as to minimize unsafe exposure to self and coworkers. Manages all PTM policy documents in the affiliate, while interfacing with various entities and the CMS team to ensure regular updates and reviews as at when due. QUALIFICATIONS / EXPERIENCE REQUIRED A degree in any of the Social Sciences with a minimum of 5 years work experience Required Skills: English spoken and written essential. Creative thinking and good listening skills. Good knowledge of regulations, human resources policies, procedures and administrative tools. Very good customer services/human relations qualities and a sense of service for daily interaction. Ability to lead a team and to work under pressure, exercise initiative, multi-tasking. Ability to interface and coordinate with cross discipline and cross border. Ability to use Microsoft Office tools
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