IT Administrative Assistant

Quality Assistance — Thuin, Belgique

Your next challenge Ready to make a difference? Here's what awaits you. As Administrative Assistant within our IT Department, you will play a key role in ensuring the smooth operation of the administrative and quality-related processes that support our digital environment. Working closely with a team of six colleagues and a wider IT department of fifteen people, you will help maintain the accuracy, compliance and traceability of critical documentation that underpins our pharmaceutical activities. Your attention to detail will directly contribute to maintaining high quality standards, supporting regulatory compliance and enabling IT teams to focus on delivering reliable solutions that help accelerate access to life-changing therapies. Your key responsibilities Here's what you'll take ownership of: Maintaining documentation related to the Quality Management System used within the IT department Monitoring documentary controls linked to user access rights, software configurations, backup procedures and associated IT processes Managing non-conformities and ensuring appropriate administrative follow-up Updating and tracking key performance indicators (KPIs) with accuracy and consistency Supporting the general administrative activities of the IT team Contributing to the organisation and traceability of IT records in line with regulated standards Skills you’ll need to bring To succeed in this role, you'll bring: Administrative experience or training (secondary education diploma, vocational qualification or equivalent experience) Excellent organisational skills Rigorous approach to administrative wor Ability to manage multiple priorities Confidence in using Microsoft Office applications Advanced Excel knowledge, including Pivot Tables Effective communication skills Strong interest in information technology English communication skills at CEFR A2 level Our commitment to you Joining us means becoming part of an environment where your contribution is recognised and where people and quality matter equally. You can expect: The opportunity to contribute to projects that support the development of life-changing therapies A collaborative team environment that values respect, commitment and excellence Exposure to quality systems and regulatory practices within a pharmaceutical setting Learning and development opportunities, including access to training programmes Access to modern technologies and a company that continually invests in innovation A workplace that supports well-being, work-life balance and long-term career growth  Who we are (and why it matters) We help accelerate access to tomorrow's life-changing therapies through analytical excellence and trusted partnerships. Every day, our teams contribute to securing drug development while helping innovative medicines reach patients faster without compromising quality. By joining us, you become part of a mission that combines science, technology and human impact.
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