Sales Associates - Retail Sports Fashion experience required (Original)

Joining date: Feb/Mar 2026 Location: Nairobi, Kenya What you will do:  Liaise with clients in all areas of sales, providing a highly personalised approach  Meet set sales targets  Stock, replenish and clean sales areas  Process payments of various kinds  Offer guidance and suggest products specific to customers’ needs and requirements, utilising specialist product knowledge  To package goods for customers in a professional manner  Effectively handle customer complaints  Monitor and update display areas  Count and balance cash register and receipts  Stamp or attach price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list  Check inventory periodically to obtain reorder information to replenish stock; inform designated staff member of stock requirements  Check inventory listing with actual inventory on shelf and report discrepancies to line manager  Ensure shop is always clean and tidy and displays are attractive How you will be measured: Business Targets  Achievement of set sales targets  Customer satisfaction as determined through surveys and direct feedback from customers Stakeholder Engagement  Effective collaboration with other Store Assistants and Store Managers to ensure an efficient and harmonious work environment  Collaboration with Country Retail Managers and Store Visual Merchandisers to ensure VM strategies are effectively rolled out in each store Competencies required:  Strong organisational skills  Strong collaboration skills  Highly effective communication skills  Problem solving skills What you will bring to the role:  Be able to communicate fluently in English  Highly customer orientated  Well controlled and patient when dealing with clients  Must be flexible in approach, and able to work shifts